Returns & Exchanges
At Nikura, we want you to be completely satisfied with your beauty and wellness purchases. If you are not happy with your order, you can return unopened and unused products within 30 days of delivery for a full refund.
Initiate Your Return
Contact our customer support team with your order number and the reason for your return to receive a Return Authorization number.
Pack Your Items
Securely place the unused items in their original packaging, ensuring all seals are intact to qualify for a refund.
Ship to Nikura
Affix the provided shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing